Mera Medical Supplies delivers directly to you!

In-stock merchandise will normally arrive within 3-7 business days

NOTE: Additional charges may apply for remote areas. If ordering to remote areas, please contact us for accurate shipping fees. If shipping charges are unable to be calculated, please contact us for further information. Orders to Newfoundland, Northwest Territories, Nunavut, and Yukon, please contact us for accurate shipping fees.

Please note: business days do not include weekends. Sales tax is charged according to the province or territory to which the item is shipped.

When will my order be processed?

Most orders placed before 1:00pm EST will be processed the same day.

Orders placed after 1:00pm EST will be processed the next business day.

Orders placed after 1:00pm EST on Friday, Saturday, Sunday or holidays will be processed the next business day.

Please note: shipping dates for special-order items are subject to lead times indicated on the individual product pages.

What costs will be incurred? How is shipping calculated?

Price is based on the weight and dimensions of the products ordered. Large-volume items such as heavy equipment, furniture, or highly breakable items, or items requiring special shipping such as HAZMAT, may incur additional shipping fees in addition to what is quoted during checkout.

Return Policy:

  • All returns must be authorized by our office
  • Returns if granted, have to be reported and authorized within 7 days of receiving goods
  • Unauthorized returns will not be accepted
  • To return a product email:
  • Credits for returned products are issued only after the items are received in our warehouse in the original condition of which they were shipped
  • Returns resulting from customer error will not be eligible for credit on freight charges, this includes inbound and outbound freight charges
  • When return freight charges are the responsibility of the customer, shipping can be arranged through Mera Medical Supplies to take advantage of our reduced courier rates. Returns arranged in such a manner will have the freight charges deducted from the credit note
  • Only returns resulting from a Mera Medical Supplies error will have outbound and inbound freight charges credited
  • To qualify for refund, items must be returned in the original condition of which they were shipped
  • Some items have a No return policy. Please contact us before purchase for these listed products.

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